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FAQ's
How do I remove and replace the light bulb in my oven?
The oven light is a special bulb that can resist high temperatures. Before replacing it, make sure that your oven is off and cool. Consult your user manual to locate the bulb. If you’re having trouble finding your manual, download it here using your product’s model number.
Remove the lamp cover and the bulb by turning them anti-clockwise. Replace light bulb with the same type as specified in the user manual. Secure the bulb in position by turning it clockwise. Replace the cover and turn it clockwise too.
Ist es normal, dass die Glasscheibe meines Gasofens beschlägt? Warum befindet sich Feuchtigkeit oder Kondenswasser auf der Scheibe des Backofenfensters?
Yes, this is normal.
When gas burns, the primary combustion products are carbon dioxide and water in the form of steam. This causes some fogging as the oven heats up. Once the oven reaches the set temperature, the moisture will dissipate, and the fog will clear up. Foods that have high moisture levels like turkey and fish may cause more condensation than usual.
My oven timer shows “AUTO”, “A" or an arrow sign between two vertical lines on the display.
This means that your oven has been set to automatically turn off at a specific time. You can cancel the timer function if you want to use your oven manually. Consult your user manual to see how to do this. If you’re having trouble finding your manual, download it here using your product’s model number.
The clock symbol is on or flashing on my Grundig oven’s display.
If the clock symbol is on or flashing; this means your oven’s time setting has been reset. This happens when the power goes out. The symbol will disappear when you set the oven’s clock. Consult your user manual to see how to do this. If you’re having trouble finding your manual, download it here using your product’s model number.
My gas oven's door glass fogs up? Is it normal that there to be moisture or condensation on an oven glass?
When gas burns, the primary combustion products are carbon dioxide and water in the form of steam. This causes some fogging as the oven heats up. Once the oven reaches the set temperature, the moisture will dissipate, and the fog will clear up. Foods that have high moisture levels like turkey and fish may cause more condensation than usual.
My oven’s fan keeps running after I have turned it off. Is that normal?
It’s normal for your oven fan to run for a while after the oven has been turned off. This helps cool the oven and its electrical controls. It’ll stop automatically once the oven has cooled down.
My gas oven makes a clicking noise. Is this normal?
Every gas ovens use igniters to start their burners. These igniters make a ticking or clicking sound that’ll stop once the burners have started. If the igniter is moist, the sound may continue for longer. If the clicking doesn’t go away, the ignition switch could be stuck. If you suspect that to be the case, contact an authorised service agent.
My oven makes a humming or fan noise. Is that normal?
It’s normal for your oven to make a humming noise while it’s running or right after you’ve switched it off. This is the sound of the automatic cooling fan which helps cool the oven and its electrical controls. The fan will run for a while after the oven has been turned off. It’ll stop automatically when the oven has cooled down. If your appliance isn’t operating normally while making this noise, contact an Authorised Service Agent.
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